Privacy Policy

Who we are

Service Flow ("we", "us") operates sfscaling.agency. We build client acquisition and automation systems for local service businesses.

Business

Service Flow

Address

7752 N Valley St, Dalton Gardens, ID 83815

Phone

(208) 501-8592

Email

sfscaling@gmail.com

Website

https://sfscaling.agency

Information we collect

When you submit a form on this site (such as our Growth Audit or the pre-call preparation form) or book a call, we collect the information you provide: your name, business name, email address, phone number (if given), your text-message consent choices, and your answers to the questions on those forms. We do not collect payment information through this website.

We also automatically collect limited technical and marketing attribution data when you visit: the page you first landed on, the website that referred you, and any campaign tags (UTM parameters) in the link you arrived through. This is stored temporarily in your browser for your session and attached to an inquiry only if you choose to submit a form.

How we use it

We use your information to respond to your inquiry, prepare your audit results, schedule and conduct calls you request, understand which marketing brought you to us, and — if you become a client — deliver our services. We do not sell, rent, or trade your personal information.

Text messages (SMS) and your mobile information

Providing a phone number is optional, and checking a text-message consent box is always optional — you can submit any form on this site without agreeing to receive texts. Consent to receive texts is not a condition of any purchase.

We collect text-message consent through two separate checkboxes so you can choose one, both, or neither: one for marketing texts about special offers, discounts, and service updates, and one for non-marketing texts about replies to my inquiry, appointment reminders, and booking confirmations. Neither box is checked for you. We record which boxes you selected and when, and we send only the kinds of messages you agreed to.

Message and data rates may apply, and message frequency may vary — you will receive up to 5 messages per month. You can opt out at any time by replying STOP to any message, or reply HELP for help. Full opt-out and support details are in our Terms of Service.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Booking, CRM, and service providers

Call scheduling on this site is powered by HighLevel (GoHighLevel); information you enter when booking is processed under their privacy policy. Inquiries you submit are stored in our HighLevel CRM so we can follow up and manage your request. Our website is hosted on Netlify, and form submissions may also be processed through Netlify Forms. These providers act as service providers to us and handle data under their own privacy terms. As stated above, mobile numbers and SMS consent are excluded from any sharing beyond support services.

Cookies and tracking

This site uses your browser's local session storage to remember marketing attribution during your visit, as described above. If we add analytics or advertising tools in the future, we will update this policy and, where required, ask for your consent. We currently do not run third-party advertising trackers on this site.

Email communication

If you submit your email, we may follow up about your inquiry. Any marketing email we send includes a way to opt out, and we honor opt-out requests promptly.

Data retention and your rights

We keep inquiry information only as long as needed for the purposes above, and we keep records of text-message consent and opt-outs for as long as required to show we honored your choices. You may request a copy of the information we hold about you, or ask us to correct or delete it, by emailing sfscaling@gmail.com.

Children's privacy

This site and our services are intended for businesses and adults. We do not knowingly collect information from anyone under 18.

Changes

If we update this policy, we will post the new version on this page with an updated date.